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Your Position: Home > Placing a Purchase Order

Shipping Information

ACROBiosystems offers several convenient ways to place orders and make payments. You can find more detailed information in the How To Order section.

We accept Purchase Orders (PO) for offline orders. Your Purchase Orders should contain the following information:

  • Name and contact information, including telephone number, fax, and email address

  • Name of your Institution /Company

  • Shipping Address

  • Billing address

  • Purchase Order Number or Credit Card Information

  • Catalog Number of Desired Product(s)

  • Quantity of Desired Product(s)

Please send your PO to ACROBiosystems: order@acrobiosystems.com or via fax at: +1 888-377-6111

Payment Terms

Payment must be received within the next 30 days in USD.

Return and Refund Policy

To cancel an order, please contact us via order@acrobiosystems.com. For order that have already shipped, a restock fee might be   charged. The customer is responsible for the return shipping      cost.

W-9 Form

ACROBiossytems Inc. is an international company based in the US. If you want to add ACROBiosystems to a vendor list and set up a purchasing us, please contact us for W-9 form assistance.

Quotations and Ordering

You can place online orders and pay with credit card or Paypal. You can also place offline orders over the phone, via email, or via fax with a formal PO (Purchase Order). We recommend that you submit orders and service requests on line.

For questions and quotations, please submit an online request. A customer service agent will get back to you within one business day. You may also contact us any time by email, phone, or fax.

Contact Us

Email: order@acrobiosystems.com

Phone: +1 800-810-0816(US, 5X24hours)          +44 20-8123-6518(EU)          +86 400-682-2521(AP)

Fax: +1 888-377-6111 or +1 916-266-9364

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