A-Z> Shipping and Payments
Thank you for choosing Acrobiosystems. Would you rate our product and service？
Thank you for choosing Acrobiosystems. Would you rate our product and service？
Thank you for choosing Acrobiosystems. Would you rate our product and service？
Thank you for choosing Acrobiosystems. Would you rate our product and service？
| Delivery Format | Destinations | Estimated S&H fee | Courier and timeline |
Ambient Temperature | US (except for Alaska and Hawaii) US (except for Alaska and Hawaii) US (Alaska and Hawaii) Other Regions | 45 USD 60 USD 60 USD 80 USD | FedEx /2-3days FedEx overnight/1-2 days FedEx /2-4days FedEx /3-7 days |
Frozen (blue ice) | US, Canada and Asia Pacific Europe Other Regions | 300 USD | FedEx /3-5days FedEx or DHL/4-6 days FedEx or DHL/4-7 days |
Frozen (dry ice) | US (except for Alaska and Hawaii) | 200 USD | FedEx overnight/1-2 days |
Frozen (dry ice) | Europe, US，Canada and Asia Pacific Other Regions | 500 USD | FedEx /3-7 days |
*Only available before 3:00 PM (EST).
*Only applicable for products that are in-stock at our Newark facility and the destination is in the U.S. (except for Alaska and Hawaii).
*An $80 Shipping Fee will be charged for this service.
Temperature sensitive enzymes and kits will be shipped in liquid form, frozen using blue ice packs by default.
The package will be shipped out from our corresponding operation plants located in US or Asia.
Shipping and handling Costs are paid at the time of order and are placed on your invoice.
If you have any questions, please contact us. All shipping information is subject to change.
We accept MasterCard, Visa, American Express, Discover, and JCB. All transactions are confidential. ACROBiosystems DOES NOT KEEP customer credit card information.
We accept ACH for payment. You can Request Our Bank Information via 
accounting@acrobiosystems.com
Our PayPal Account: 
finance@acrobiosystems.com
PayPal is a preferred online payment solution for cross-border business by 100 million people all over the world.
Convenient: A PayPal account can be funded with an electronic debit from a bank account or by a credit card.
Safety: The PayPal Buyer Protection Policy states that the customer may file a buyer complaint within 45 days if he did not receive an item or if the item they purchased was significantly not as described. If the buyer used a credit card, he might get a refund via chargeback from his credit-card company.
We accept Bank Wire Transfers for payment. Our bank information is included on your invoice. You can also Request Our Bank Information via email.
We accept checks for payment. Our bank information is included on your invoice. You can also Request Our Bank Information via email.
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