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Order Information --->Shipping and Payments

Shipping and Payments  


Shipping Information

We deliver products to over 50 countries around the world. Most of our products are in lyophilized form and shipped at ambient temperature. You will receive your products within 3-5 business days. Overnight delivery is available only for customers in the U.S. (except for Alaska and Hawaii).

Delivery Format Destinations Estimated S&H fee Courier and timeline

Ambient Temperature

US, Canada and Asia Pacific
Europe
Other Regions

45 USD
45 USD
60 USD

FedEx /3-5days
DHL or TNT/3-6 days
FedEx/5-8 days

Frozen (blue ice)

US, Canada and Asia Pacific
Europe
Other Regions

350 USD

FedEx /3-5days
DHL or TNT/3-6days
FedEx/5-8days

Frozen (dry ice) US, Canada and Asia Pacific
Europe
Other Regions
1800 USD World Courier /4-8days

We offer same-day shipping option for rush orders.

  • Only available befor 3:00 PM (US EST).
  • Only applicable for products that are in-stock at our Newark facility.
  • An $80 Shipping Fee will be charged for this service.

Note:

  • Temperature Sensitive Enzymes And Kits will be shipped in liquid form, frozen using blue ice packs by default.
  • Bulk Recombinant Protein orders will be shipped in liquid form, frozen using blue ice packs by default.
  • The package will be shipped out from our corresponding operation plants located in US or Asia.
  • Shipping and Handling Costs are paid at the time of order and are placed on your invoice.
  • If you have any questions, please contact us. All shipping information is subject to change.

Payments

We accept several payment methods. For online orders, we accept PayPal and most major credit cards. For offline, we also accept Bank Wire Transfers and Checks. You can find details on each payment option below. If you have any questions, please feel free to contact us.

Pay by Credit Card (Recommended payment method)

  • We accept MasterCard, Visa, American Express, Discover, and JCB.
  • All transactions are confidential.
  • ACROBiosystems DOES NOT KEEP customer credit card information.

Pay by PayPal

  • PayPal is a preferred online payment solution for cross-border business by 100 million people all over the world.
  • Convenient: A PayPal account can be funded with an electronic debit from a bank account or by a credit card.
  • Safety: The PayPal Buyer Protection Policy states that the customer may file a buyer complaint within 45 days if he did not receive an item or if the item they purchased was significantly not as described. If the buyer used a credit card, he might get a refund via chargeback from his credit-card company.
  • Our PayPal Account:  finance@acrobiosystems.com

Pay by Wire Transfer

We accept Bank Wire Transfers for payment. Our bank information is included on your invoice. You can also Request Our Bank Information via email.

Pay by Check

We accept checks for payment. Our bank information is included on your invoice. You can also Request Our Bank Information via email.